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Target shopper promises boycott after ‘checkout issue over bag of chips’ as chain admits ‘they let customer down’ [Video]

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Market Research and Consumer Insights

AN enraged Target shopper has blasted the popular retailer after encountering a problem at the checkouts.

The customer was bewildered as all they were trying to buy was a bag of chips.

Target shoppers fume over issues arising at checkouts (stock)Credit: Getty

Joann Richards claimed the store in Billings, Montana, just had one lane open, and no self-checkout kiosks were available, per a post on X.

She claimed that there were seven customers standing in line.

“I will never shop here again,” she said.

A Target spokesperson issued an apology to the shopper.

“We let you down when visiting the Billings Target,” they said.

“We’re sharing your feedback with store leadership as we continue efforts to ensure all guests have a fast and easy Target Run.”

Target has attracted widespread criticism over its checkout policy.

The company made headlines when bosses trialed measures that meant shoppers could only scan a maximum of 10 items at the self-checkouts.

A Target spokesperson explained to The U.S. Sun last …

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