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Target says it appreciates shoppers after customer slams checkout line of 30 people but only 2 registers were open’ [Video]

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Insights Driven Marketing

A TARGET shopper blasted the state of the checkout lines that emerged in-store during the holiday season.

The customer lashed out at the popular chain because only two registers were apparently open.

A Target shopper has slammed the chain after his in-store experience was less than idealCredit: AFP

The shopper, known only as Nick, shared a picture on X that showed families and other shoppers waiting with their buggies.

And, the lines seemed to stretch down the aisles.

“This is what a normal checkout looks like at my store,” Nick said.

“30 people in regular checkout and more in self-checkout. 2 registers open.”

A Target spokesperson swiftly responded and issued a groveling apology.

“We appreciate you bringing this to our attention,” they said.

“We apologize and would like to document this information for our store leadership team in hopes of creating a better checkout experience.”

They invited the shopper to send a direct message.

It’s unclear if an investigation was launched.

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