Reviewing of inactive or duplicate customer in SAP [Video]

Welcome to the training video on reviewing inactive or duplicate customers in SAP! In this video you will learn important processes for managing customer master data.

Key Topics Covered:
Overview of inactive customers
Steps to identify inactive customers
Preparing proposal lists and supporting documentation

The video will guide you through checking customer sales over the past 18 months and analyzing accounts receivable balances. You’ll also learn how to detect duplicate customers in the system and understand the necessary actions to block these customers properly.

This video is designed for associates responsible for these reviews, and it includes a simulation to reinforce your learning.

Enhance your skills and understanding of customer data management with this essential training. Thank you for joining us!
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