With the year drawing to a close, agency leaders give us their key takeaways from 2024. In this installment of Agency Advice, we hear how resilience and adaptability have been key themes.
2024 hasn’t exactly been an annus horribilis, but it’s not necessarily been an annus mirabilis, either. With marketing budgets continuing to be tight, ongoing debates around hybrid working practices, streamlining as AI begins to impact agency models and client expectations continually shifting (and not in a good way), the last 12 months have been challenging. But in challenges come opportunities.
Resilience and adaptability have been important qualities and learnings for many agencies and will set them up for the year ahead.
Troy Hitch, global chief creative officer, Rapp:“Personalization has long been a critical ingredient to drive more relevant, authentic experiences. However, in 2024, over-reliance on automation drove concerns about creativity and originality, highlighting the need for a balanced approach. More importantly, we observed that just …