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Our Healthcare System Is Broken. Can Technology Help? [Video]

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Market Research and Consumer Insights

It shouldn’t have taken a tragedy to launch a national conversation about our broken healthcare system and the pain it causes. But the question now is how can we use this moment of collective focus to fully acknowledge how poorly the American public is served by our healthcare system? And what can be done to fix it? Technology has the potential to be part of the solution—or to exacerbate existing issues.

The ripple effects of the killing of UnitedHealthcare CEO Brian Thompson have been significant. Shares of UnitedHealth Group dropped by nearly 15% in the days following the shooting. And shares of other insurers, like Cigna and Humana, also dipped. The day after the shooting, Anthem Blue Cross Blue Shield announced it would halt its controversial plan to limit reimbursement for anesthesia for surgeries that went over certain time limits.

The attack also sparked renewed anger at our broken healthcare system. It’s …

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