Travel agencies face a delicate balance between leveraging technology and delivering a human touch. While some travelers prefer self-service, others value direct interaction with a travel consultant – but in both cases, speed is critical.
Email has emerged as a vital communication channel in travel. For example, nearly 85% of travel – related communications between Sabre employees and the company’s TMC partner happen via email. However, handling these emails – often filled with routine requests – can consume significant time and resources for the TMC. With email handling times ranging from 5 to 15 minutes per message, Gen AI presents an opportunity to enhance productivity and improve customer experiences.
Sabre’s email parsing application streamlines workflows by generating high-quality email summaries and suggesting actionable next steps. It handles common requests, such as sharing invoices or booking confirmations, allowing travel consultants to focus on more complex tasks.
Beyond individual emails, the application …
![Capricorn weekly horoscope: What your star sign has in store for January 5 - 11 [Video]](https://marketingdatainsights.com/wp-content/uploads/2025/01/mp_580824_0_fabsnewhoroscopeformataries809671391jpg.jpg)
![2025 Sentry leaderboard, takeaways: Hideki Matsuyama, Collin Morikawa set for final-round duel at Kapalua [Video]](https://marketingdatainsights.com/wp-content/uploads/2025/01/mp_580821_0_defaultarticleimagelargepng.png)
