Here’s How Restaurants and Caterers Are Pivoting as Workplace Hours and Daily Routines Change [Video]

Over the past four years, diners have witnessed significant changes in restaurants, from evolving menus and rising prices to adjusted operating hours. Yet, many may not realize that restaurants’ catering services have also been undergoing constant shifts.

From bagel shops to coffee bars and large restaurant groups, catering has become an essential way to supplement restaurants’ in-person dining service. However, the rise of remote work and reduced office hours — along with shorter events — have forced establishments of all sizes to rethink their approach to large orders.

This was particularly relevant when companies resumed hosting year-end celebrations, which have become crucial for team bonding in an era of dispersed workforces, where teams are far-flung. “You don’t necessarily see your colleagues every day,” says Samantha Henry, a partner in The Oakville Grill & Cellar and 167 Green Street Events, two entities in Chicago’s Lettuce Entertain Yourestaurant group, which operates 85 restaurants spanning …