FAIRFIELD COUNTY SHERIFF’S OFFICE LAUNCHES CARBYNE APEX CLOUD-NATIVE CALL HANDLING PLATFORM | PR Newswire [Video]

Upgrade Enhances the Center’s Efficiency, Offering Faster Response Times, Real-Time Data Access, and Greater Resilience for the Community in Critical Situations

, /PRNewswire/ — Carbyne®, a global leader in public safety technology, proudly announces that the Fairfield County Sheriff’s Office in Lancaster, Ohio, has transformed its emergency response capabilities with the launch of the Carbyne APEX cloud-native call handling platform.

Carbyne APEX is an all-in-one platform offering a comprehensive suite of AI-powered features, including translation, transcription, call surge mitigation, and rich media integration like live video and silent chat. These capabilities provide critical data to emergency responders, enabling better-informed decision-making and faster resolution. As a cloud-native solution, it automatically updates, providing up-to-date technology and uninterrupted operations.

“Being able to share live video footage with our fire department and other responders en route to an emergency and having access to accurate geolocation data dramatically improves how we respond, making our efforts quicker and more efficient,” …