Xtime Adds New Features to Modernize the Automotive Service Experience | PR Newswire [Video]

• New features focused on customer communications and workflow transform dealership service departments into customer-centric powerhouses.
• New, improved video and image capture and share, plus enhanced dealer texting and chat features simplify customer communications while improving the overall customer experience.
• Xtime’s new features can grow fixed operations profits with every appointment while creating superior customer experiences across end-to-end processes.

, /PRNewswire/ — Cox Automotive Inc., today announced new capabilities to Xtime, the industry leading service platform for dealerships. Designed to deliver a modern service experience from appointment to payment, the new capabilities span communications, multimedia, reporting and connected workflows, while empowering dealerships to maximize service revenue and elevate the customer experience.

“Xtime’s latest enhancements underscore exactly what Cox Automotive’s Retail360 delivers—the ability to provide consistent sales to service experiences through powerful insights,” stated Tracy Fred, senior vice president of dealer and lender solutions at Cox Automotive. “Xtime stands out from other solutions in its ability to connect data from sales …